alerting routines. Knowledge of policies, procedures, training, and compliance requirements. Remote support experience improvement opportunities in IT systems and service delivery. Conduct training sessions to maximize system utilization network configurations. Deliver exceptional customer service and go the extra mile to ensure satisfaction. Participate
participate in product training as and when required and provide ‘train the trainer level' training. To produce produce end-user facing documentation and training material for delivery with process changes or new processes
QA To produce end user facing documentation and training material for delivery with process changes or participate in product training as and when required and provide ‘train the trainer level' training. Production
technical material Collaborate with development & training teams The post Technical Content Writer appeared
Working Remotely from anywhere in South Africa Service Management organization implements solutions Job must have all the skills mention below Job specs: Service Management organization implements solutions 5
with top-tier insurance, consulting or financial services firms such as Old Mutual, Sanlam, Momentum Metropolitan future product manager roles in the financial services sector in South Africa, Kenya, Zimbabwe, Nigeria management experience in the insurance and/or financial services industry Strong understanding of the South African
responsible for delivering exceptional client service experiences to all clients. Queries and interactions Previous call-centre experience in a customer services capacity, preferably on a technical support helpdesk Troubleshooting skills • Passionate about customer service Salary: On request The post Support Technician
talent pool for future roles in the financial services sector in South Africa, Kenya, Zimbabwe, Nigeria
(2016/365) Familiarity with on-prem and hosted email services like Office 365 & G-suite Advanced Networking
Our client requires the services of an Oracle EBS SCM (Functional Solutions Architect), full-time during