the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX procedures. Continuously review training requirements and facilitate further training identified for allocated
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX procedures. Continuously review training requirements and facilitate further training identified for allocated
standards and client expectations. 7. Team Leadership: Provide leadership and guidance to the operations team Communicate effectively with internal stakeholders and provide regular reports on operational performance, highlighting related field. Master's degree preferred. - Proven experience in operations management, preferably in the interior industry regulations and standards. R Negotiable on Experience
and precision. Salary: Negotiable- Depending on Experience About the Role: The Software Developer will play effectively with team members and stakeholders, providing updates on project status and addressing any concerns related field (preferred but not required); Proven experience in software development, with a focus on designing stakeholders. Salary: Negotiable- Depending on Experience
determined based on your SAP proficiency and experience level. About our Client: Join our client, South leading Black-Women Owned, Level 1 BBBEE training provider With 20 years of excellence and a dynamic dynamic team of 72 experts, they deliver top-notch training across the country and beyond. Under the visionary keep the IT industry cutting-edge. With flexible training options and a focus on hands-on application, they determined based on your SAP proficiency and experience level. - Flexible Consulting Position: Work on
suppliers, and partners. Your mission will be to train their Conversational AI to be a digital employee business processes and customer pain points, providing guidance and recommendations. Facilitate and lead humanizes Conversational AI interactions. Assist in training various aspects of Conversational AI to improve standards and best practices. 4-7 years of experience in user experience or digital content roles. Demonstrated user flows, storyboards, or content strategy. Experience with new and emerging technologies such as AI
delivery and implementation of solutions and also provide support to Partnership Leads and the Advocacy Team specifications and intended impact, to be able to provide accurate information and advice. Conduct negotiations collaboratively in a fast-paced environment. Experience (or willingness to) be a part of a remote/hybrid coaching programmes. R50 000 per month Depending on experience Flexible work arrangements, including remote
working alongside the Software Development team, to provide application support across a range of web and desktop Teams also collaborate closely with clients to provide seamless solution integration. Responsibilities documentation to improve user experience and satisfaction. To participate in product training as and when required required and provide ‘train the trainer level' training. To produce end-user facing documentation and training continuation campaigns and custom campaign dashboards. To provide QA (Quality Assurance) for software developments
via the Helpdesk system, telephone and e-mail Provide timely and professional assistance to end-users Guide end-users through step-by-step solutions or provide clear instructions to help them resolve software timeously to end-users and team members Training On-boarding and training of end-users on iManage, inhouse styles Assist HR with operations staff skills audits Provide guidance on best practices for software maintenance company and IT procedures and security policies Experience, Skills and qualifications: Very good understanding
clients across various industries, implementing, training, and supporting financial modules of Sage Intacct the pre-sales team by conducting product demos. Provide ad hoc support to clients, identifying issues, solutions. Plan and conduct training sessions, preparing comprehensive training manuals. Collaborate with environment setup, configuration, data import, testing, training, and go-live support. Deliver exceptional customer concerns. Schedule and coordinate client meetings, providing regular updates on implementation progress. Gather