Key Skills:
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position where qualification.
field work might be required to assist with support calls.
RESPONSIBILITIES MS System Center Configuration Manager (SCCM) MS System Center Operations Manager (SCOM) service delivery (ITIL) Intune Microsoft System Center Device management technologies Mobile Device Management RESPONSIBILITIES MS System Center Configuration Manager (SCCM) MS System Center Operations Manager (SCOM) service delivery (ITIL) Intune Microsoft System Center Device management technologies Mobile Device Management
RESPONSIBILITIES MS System Center Configuration Manager (SCCM) MS System Center Operations Manager (SCOM) service delivery (ITIL) Intune Microsoft System Center Device management technologies Mobile Device Management RESPONSIBILITIES MS System Center Configuration Manager (SCCM) MS System Center Operations Manager (SCOM) service delivery (ITIL) Intune Microsoft System Center Device management technologies Mobile Device Management
IT technical desktop level support to the agents in the call centre Handing the daily IT Incidents service maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
systems across six countries, utilising a network of agents and shop owners. Coding is primarily done on the company objectives in serving customers. This role calls for commitment to exceptional credit systems and