business environment in conjunction with Product Manager, Business Analysts and Solution Architects. Develop Provides technical leadership and mentor more Junior Engineers. Enjoys fixing and improving technical
Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; improvement initiatives within contact center or Managed Service Provider (MSP) environments.
2016, 2019, DAG
all aspects. Coordinate with Customer Services to manage returns, replacement devices, and resolve queries Agreements (SLAs) with precision and timeliness. Manage customer purchase orders in collaboration with procurement team. Handle customer back-order management efficiently. Cultivate strong relationships with reporting tools; Detail-oriented with strong time management skills, capable of leading and working on multiple
with other teams as needed. All activities are managed internally through a CRM, emphasising the importance Solutions Architects, Services Business Development Managers, and professional services resources; Obtain and understanding customer decision-making processes while managing vendor requirements for sales closure; Strong
Solutions Architects, Services Business Development Managers, and professional services resources; Attain and
experience in analysing complex data; Experience in managing and analysing large datasets to extract useful