Calling all Mid-Level Quality Management Maestros in The Telecsoms space Are you someone who thrives thrives on ensuring every aspect of quality management is meticulously handled? If you're passionate about driving ICT innovator) is currently seeking a Mid-Level Quality Management Specialist to join their dynamic team service improvement. Develop and implement quality assurance standards and processes. Streamline reporting industry standards. Business diploma/degree in quality management, engineering, or related field. At least
Qualifications
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
company is looking for a Software Quality Analyst. As a software quality analyst you will create, review
and Consulting experience with preferably Data Centre Infrastructure and ICT environment. Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification commercialisation. Data centre plant infrastructure. Oversee project production efforts to assure projects are completed competitors' products. Investigate customers of data centre operations complains, determine. nature extent Recommend remedial measures to the facility and data centre management. Integrate systems with renewable energy
and Consulting experience with preferably Data Centre Infrastructure and ICT environment.
Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing efficiencies automation standards and procedures Data Quality Assurance Data Science Java Development with J2EE and/or
incidents by clients. Leave every caller with the assurance that their issue and or query will be attended Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager and Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official Web hosting and Telephony systems. Experience in call coordination and escalation. Experience with taking
project specifications.