/>3 year qualification in IT
Able to work night shift - Monday - Thursday
Well spoken
Team
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate shift workers, potential issues promptly Managing and co-ordinating shift workers effectively to ensure continuous coverage scheduling and optimising resources during various shifts Taking accountability for handling corrective intervention least 3 to 5 years' experience in co-ordinating shifts, managing resources effectively, and optimizing
the fiber industry Previous experience in a call centre environment is required Minimum Requirements: (essentiall) - Must be willing to work shifts, including night shift) - Valid drivers' license (non-negotiable)
the fiber industry Previous experience in a call centre environment is required Minimum Requirements: (essentiall) - Must be willing to work shifts, including night shift) - Valid drivers' license (non-negotiable)
fast-paced environment.
The role is shift-based, including night shifts - supporting network infrastructure technology
fast-paced environment. The role is shift-based, including night shifts - supporting network infrastructure Cellular technology Willing and able to work night shifts Ability to work quickly, calmy and decisively