Call Centre Quality Coach Jobs in South Africa
IT / Computing / Software
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Quality Assurance Agent: Call Centre
Pretoria
Negotiable seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment in Quality Assurance
The contact centre service will support the channels below (and any support (both inbound and outbound).
share this job on whatsappCall Centre Manager Nelspruit
Careercare-saNelspruit
R17,500 - R25,000 Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The support team. Lead a team Monitor performance Quality assurance Workflow optimization Training &
Regional Coach
Johannesburg
Market related
Our client is looking for a Regional Coach to join their team. Responsible for leading the Region on exceeding customer expectations for service, quality, cleanliness and values. Managing cost controls
Product Manager - Insurance (call Centre Industry)
The Wright RecruitmentUmhlanga Rocks
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
Regional Area Coach
Johannesburg
Market related
Our client is looking for a Regional Area Coach to join their team. Responsible for leading the Region on exceeding customer expectations for service, quality, cleanliness and values. Managing cost controls
Quality Agent Pretoria
TalentcruSouth Africa
seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment join their team on a 3 year contract The contact centre service will support the channels below (and any Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously
Quality Assurance Analyst Centurion
Spesnet Group Healthcare Innovation AppliedCenturion
The Quality Assurance Analyst is responsible for developing and supporting the planning, design, and units to perform and validate test cases based on quality and system requirements. You will be responsible ensuring that the end product meets the minimum quality standards, is fully functional, reliable, and meet end user's expectation. To be successful as a Quality Assurance Analyst, you should demonstrate strong candidate must be able to interpret and implement quality assurance standards and provide accurate and comprehensive
Quality Management Specialist Rosebank
Ck Changing Lives ConsultingJohannesburg
Calling all Mid-Level Quality Management Maestros in The Telecsoms space Are you someone who thrives thrives on ensuring every aspect of quality management is meticulously handled? If you're passionate about driving ICT innovator) is currently seeking a Mid-Level Quality Management Specialist to join their dynamic team for service improvement. Develop and implement quality assurance standards and processes. Streamline reporting industry standards. Business diploma/degree in quality management, engineering, or related field. At least
Quality Assurance Analyst Pretoria
AgritalentSouth Africa
Agritalent client, a leading agribusiness, seeks an IT Quality Assurance Analyst at its Corporate Services Division Pretoria, who will be responsible for ensuring the quality of software and IT systems through thorough testing with developers and stakeholders to ensure high-quality IT solutions. Responsibilities and Duties Plan and oversee product inspection and testing for quality and conformance to specification and deliverables managers) to identify system requirements Track quality assurance metrics Provide feedback and recommendations
Software Quality Analyst
Johannesburg
Qualifications
- Matric
- Degree or Equivalent
Requirements
- Experience in testing complex software systems
- SQL skills
- OS, VM and software skills
- Experience creating and maintaining testing environments <
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