individual to join their team as a Customer Support Agent The ideal candidate will be very articulate and
individual to join their team as a Customer Support Agent The ideal candidate will be very articulate and
transportation services through a network of over 3500 agents worldwide. Description IMPORTANT NOTICE: Although basic CW1 tickets opened by the company team and offering the best solutions for each ticket by researching
transportation services through a network of over 3500 agents worldwide. Description IMPORTANT NOTICE: Although basic CW1 tickets opened by the company team and offering the best solutions for each ticket by researching
room Ensure all tickets are handled on urgent and performance influence Logging tickets for IT technicians technicians, ensure timelessly closing of tickets with feedback to person requested Arrange and plan equipment through tickets that is logged Close tickets with full details Logging and managing of tickets to 3 rd
successful go-lives.
- Following up on incident tickets to achieve long-term improvement.
- Actively
making suggestions to reduce the number of problem tickets.
- Proactive improvements in daily IT operations
successful go-lives.
- Following up on incident tickets to achieve long-term improvements.
- Actively
making suggestions to reduce the number of problem tickets.
- Proactive improvements in daily IT operations
faults. Working through daily tickets that are logged. Action and update tickets logged with accuracy Must
safe and successful. Following up on incident tickets to make long term improvement. Actively making making suggestions to reduce the number of problem tickets. Proactive improvements in daily IT operations.
successful go-lives. - Following up on incident tickets to achieve long-term improvements. - Actively making making suggestions to reduce the number of problem tickets. - Proactive improvements in daily IT operations