process improvement. You will troubleshoot and assist the team with CargoWise One (CW1) and various software Responsibilities (5 years): Processing and answering all the basic CW1 tickets opened by the company team and offering 3rd parties, Mobile App, etc. Troubleshoot and assist the Team with their CW1 and Software / Hardware comfortable working in a fully remote setting and assisting offices globally, with flexible working hours offer Fully Remote, Flexi Hours (Global Offices), Basic Incentive
process improvement. You will troubleshoot and assist the team with CargoWise One (CW1) and various software Responsibilities (5 years): Processing and answering all the basic CW1 tickets opened by the company team and offering 3rd parties, Mobile App, etc. Troubleshoot and assist the Team with their CW1 and Software / Hardware comfortable working in a fully remote setting and assisting offices globally, with flexible working hours offer Fully Remote, Flexi Hours (Global Offices), Basic Incentive
Preferable skills Basic understanding of networking & IT infrastructure Ability to multitask Basic HTML knowledge
ability to do physical installations of hardware, basic networking, network cabling and wi-fi networks will
ability to work independently. Key Responsibilities: Assist managing and maintain Microsoft Active Directory administration, and domain controller configuration. Assist maintaining DNS infrastructure and ensure proper servers. Assist implementing and manage Privileged Access Management (PAM) solutions. Assist configuring for Microsoft Exchange server and email systems. Assist managing and administering SQL databases, including
ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Telephone Support for customers
ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Remote IT Telephone Support for customers Remote assistance covering hardware, operating systems, email,
hardware, software, and network issues. They will also assist with system maintenance and upgrades, perform regular
facilitate seamless client-system interoperability Assist the Company’s system reliability engineers in building fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY. Applicant Responsibility:
conducting thorough code reviews. People management: Assist in conducting performance reviews of engineering retention risks. Budget and resource management: Assist with engineering budgets and costs, providing guidance