Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join
The contact centre service will support the channels below (and any support (both inbound and outbound).
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The operations, contributing to a positive customer experience and the overall success of the support team. Remote work co-ordination Matric 7 - 15yrs experience in a similar role Experience in the Telecoms industry
sales, compliance, and customer service You have experience working with annuity-based products Your business above, it would be an added advantage if you have experience working with App based services and have a system be a further plus. MINIMUM QUALIFICATIONS AND EXPERIENCE Tertiary commercial degree required 3 – 5 years
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with organizations and their contractual obligations. Address without delay, performance issues when they arise. Take of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with organizations and their contractual obligations. Address without delay, performance issues when they arise. Take of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX
individual to join their team as a Customer Support Agent The ideal candidate will be very articulate and Previous experience in a call centre environment is required Minimum Requirements: - Matric (essentiall) converters and broadband routers (essential) - A/ N Certification would be beneficial
related field. Master's degree preferred. - Proven experience in operations management, preferably in the interior industry regulations and standards. R Negotiable on Experience
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations network infrastructure At least 3 to 5 years' experience in co-ordinating shifts, managing resources effectively expertise in network operations, including hands-on experience with network monitoring tools and technologies
Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join join their team on a 3 year contract The contact centre service will support the channels below (and any Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support solution testing, etc.). Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably