correspondence and redirecting phone calls. As a customer service consultant, you will be acting as the line of support for customers for both online and in store and ensure customers are satisfied with the the products, services, and features. Reception: Greet and welcome guests as soon as they arrive at the office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with filing, photocopying, transcribing, and faxing. Customer Service: Maintaining a positive, empathetic, and professional
is seeking a Customer Service Administrator in Port Elizabeth. Purpose: Coordinate customer activities effective manner focusing on customer satisfaction. Duties: Customer Service Coordination Direct liaison sales force, customers, and company supply chain to fill all internal and external customer orders applicable distribution of all customer orders placed & following up on any back orders. Generate customer quotes, sales orders, tax invoices, and credit notes. Handling of customer queries and complaints, should they arise with
Performance Areas: Customer Service Coordination Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area. Receiving distribution of all customer orders placed & follow up on any back orders. Generate customer quotes, sales orders, tax invoices and credit notes. Handling of customer queries and complaints, should they arise with relationships with sales force to jointly satisfy customer demands. Provide regular feedback to clients and
international customer orders, whilst developing new leads, communicating with customers, understanding arrival. Customer liaison with walk-in and phone-in customers Continuous and proactive customer liaison Orders and Picking Slips on a daily basis. Assist customers with technical product enquiries. The successful experience in an Exports Administrator Role Outbound call centre or a related sales position experience is necessary written. Excellent phone and cold calling skills. Exceptional customer service skills. Strong listening and
international customer orders, whilst developing new leads, communicating with customers, understanding arrival. Customer liaison with walk-in and phone-in customers Continuous and proactive customer liaison Orders and Picking Slips on a daily basis. Assist customers with technical product enquiries. The successful experience in an Exports Administrator Role Outbound call centre or a related sales position experience is necessary written. Excellent phone and cold calling skills. Exceptional customer service skills. Strong listening and
ensure accurate data processing at CHEP service centres and on customer accounts. They will investigate stock standardized processes are followed at all service centres and will identify and report on hire stock fewer transactional errors and overall increased customer satisfaction. The Area Administrator is accountable to mitigate risk of all stock held at SSA Service Centres and storage locations (sawmill). Verify the requirements for production orders. Ensure that all service centre stock counts are conducted at the highest standard
ensure accurate data processing at CHEP service centres and on customer accounts. They will investigate stock standardized processes are followed at all service centres and will identify and report on hire stock fewer transactional errors and overall increased customer satisfaction. The Area Administrator is accountable to mitigate risk of all stock held at SSA Service Centres and storage locations (sawmill). Verify the requirements for production orders. Ensure that all service centre stock counts are conducted at the highest standard
Vehicle Costing Clerk to join their team in the Service Department. Duties (included but not limited to): system Assist with service administration when necessary Assist with service calls when necessary Check Ensure chassis and engine numbers correct Check service history Check extra work required Correct allocation invoices are reflected on system. Assist with service calls when necessary Banking Track outstanding cash license Bubbly and energetic personality with good customer care skills Please note that only experienced
invoices Sales, courtesy calling customers, pushing sales Dealing with walk in customers i.e. processing orders analysis, tracking customer activity General admin i.e. filing Excellent customer interaction skills skills are necessary Service is what sets us apart, so a sense of urgency to get tasks completed is essential good with people / customers / complaints Taking initiative to engage with customers and properly educate
invoices Sales, courtesy calling customers, pushing sales Dealing with walk in customers i.e. processing orders analysis, tracking customer activity General admin i.e. filing Excellent customer interaction skills skills are necessary Service is what sets us apart, so a sense of urgency to get tasks completed is essential good with people / customers / complaints Taking initiative to engage with customers and properly educate