building a company that, at its very core, is shifting the lives of all those it touches, freeing people people from limitations. We will be calling all government workers and offering them products, we have have an exsiting data so no cold calling. Making calls Handling objections Taking down information correctly working with government workers. Previous 1 year call center experience. Matric Certificate Basic And
usage and work progress Must answer all incoming calls professionally and efficiently. Ensuring that Accurate needed or requested by the Managing director Draw up shifts for the control room staff and oversee the guards
usage and work progress Must answer all incoming calls professionally and efficiently. Ensuring that Accurate needed or requested by the Managing director Draw up shifts for the control room staff and oversee the guards
by discussing client requirements either via call centre or over e-mail advising on suitable options in
ensure accurate data processing at CHEP service centres and on customer accounts. They will investigate standardized processes are followed at all service centres and will identify and report on hire stock discrepancies mitigate risk of all stock held at SSA Service Centres and storage locations (sawmill). Verify the accuracy for production orders. Ensure that all service centre stock counts are conducted at the highest standard excellence. Cost Centre Analysis Analysis and query resolution of each service centres' costs within the
ensure accurate data processing at CHEP service centres and on customer accounts. They will investigate standardized processes are followed at all service centres and will identify and report on hire stock discrepancies mitigate risk of all stock held at SSA Service Centres and storage locations (sawmill). Verify the accuracy for production orders. Ensure that all service centre stock counts are conducted at the highest standard excellence. Cost Centre Analysis Analysis and query resolution of each service centres' costs within the
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
Ensure closure of receipts and Goods issued per shift • Manage inbound booking confirmation • Ensure PODs and attendance controls are adhered to • Ensure shift planning and execution is adhered to • Control productivity
Ensure closure of receipts and Goods issued per shift • Manage inbound booking confirmation • Ensure PODs and attendance controls are adhered to • Ensure shift planning and execution is adhered to • Control productivity