maintenance strategy • Attend to club requests, complaints and queries and monitor resolution within agreed
maintenance strategy • Attend to club requests, complaints and queries and monitor resolution within agreed
marketing material updates and audits. • Managing complaints, exclusion lists, dedupe lists and handling opt-out
marketing material updates and audits. • Managing complaints, exclusion lists, dedupe lists and handling opt-out
platform ensure timeous resolutions of all customer complaints within SLA requirements accurate and timely reporting
platform ensure timeous resolutions of all customer complaints within SLA requirements accurate and timely reporting