Communicate expected delivery dates and follow up with customers to ensure content delivery Manage the day-to-day Online Manage shop with all incoming calls and walk in customers Assist with regular stock takes in store immediately on customer queries and complaints, resolve through excellent customer service Consistently Assess customer needs and provide assistance and information on product features Assist all customers in personality with customer service focus Ability to perform under pressure and address customer complaints in
Communicate expected delivery dates and follow up with customers to ensure content delivery Manage the day-to-day Online Manage shop with all incoming calls and walk in customers Assist with regular stock takes in store immediately on customer queries and complaints, resolve through excellent customer service Consistently Assess customer needs and provide assistance and information on product features Assist all customers in personality with customer service focus Ability to perform under pressure and address customer complaints in
business transformation with sustainability at the centre of how we will create growth and value by operating per Annual Operating Plan Achievement of 100% customer call rate Achieve 90% strike rate Maintain 0.5% stales
business transformation with sustainability at the centre of how we will create growth and value by operating per Annual Operating Plan Achievement of 100% customer call rate Achieve 90% strike rate Maintain 0.5% stales
administrative tasks, monitoring inventory levels, improve customer satisfaction and meet monthly sales goals. Responsibilities- Communicate expected delivery dates and follow up with customers to ensure content delivery. Manage the day-to-day Online. Manage shop with all incoming calls and walk in customers. Assist with regular stock takes in store immediately on customer queries and complaints, resolve through excellent customer service. Consistently Consistently meet the stores sales goals. Assess customer needs and provide assistance and information on product
your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores the Store Manager, service the entire beauty dept. Job Purpose: To deliver service excellence through order to build customer loyalty and maximise sales. Job Objectives: To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs. To in order to provide the correct information to customers at all times. To efficiently execute all operational
your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores the Store Manager, service the entire beauty dept. Job Purpose: To deliver service excellence through order to build customer loyalty and maximise sales. Job Objectives: To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs. To in order to provide the correct information to customers at all times. To efficiently execute all operational
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
oversee store operations, uphold exceptional customer service standards, drive sales, and cultivate an atmosphere Responsibilities: Customer Experience: Create a welcoming and inspiring atmosphere for customers, reflecting Ensure that every customer receives personalized assistance and guidance. Address customer feedback and concerns deliver exceptional sales performance and customer service. Visual Merchandising: Implement visual merchandising for adjustments based on sales performance and customer demand. Staff Leadership and Development: Recruit