the checkout point/till · Addressing customer complaints and inquiries. · Providing shopping advice and
finalisation of product and retail / buy shop related complaints
standards are met.
customer inquiries and resolving any issues or complaints in a timely and satisfactory manner.
customer inquiries and resolve any issues or complaints in a timely and satisfactory manner.
disciplines
Manage customer interactions, complaints and requests
Analyse reports and trends
- Resolve escalated customer issues or complaints promptly and effectively, ensuring a positive
- Resolve escalated customer issues or complaints promptly and effectively, ensuring a positive
customer service. Addressing and resolving customer complaints to uphold exceptional customer service. Handling
timeously. Addressing and investigating customer complaints. Adhering to all internal control policies of