supplies parts, spares, components and aftermarket services to the earth moving equipment industry. With a innovation, and customer satisfaction, they are dedicated to delivering top-notch service and quality products operations, ensuring productivity, safety, and service delivery. Your key responsibilities will include: productivity levels. Service Delivery to Customers: Ensure timely and quality service delivery to meet and and exceed customer expectations. Operational & Financial Efficiencies: Manage workshop operations
supplies parts, spares, components and aftermarket services to the earth moving equipment industry. With a innovation, and customer satisfaction, they are dedicated to delivering top-notch service and quality products operations, ensuring productivity, safety, and service delivery. Your key responsibilities will include: productivity levels. Service Delivery to Customers: Ensure timely and quality service delivery to meet and and exceed customer expectations. Operational & Financial Efficiencies: Manage workshop operations
the warehouse staff to deliver exceptional customer service.
greased weekly. Ensuring all breakdowns, additional services and preventative maintenance are completed timeously effectively communicate with internal and external customers. Excellent time management and planning skills positive attitude and providing exemplary customer service. Ability to work on SKT's (wide body trucks)
adherence to timelines. • Strategize and coordinate services, maintenance, and breakdowns, including diligent delivering top-notch customer service. • Robust technical expertise, with proficiency in servicing earthmoving
and Dispatching of Stock in accordance with Customer Service Level Agreements whilst ensuring that all Picked / Packed / Closed in accordance with client Service Level Agreement (SLA). -Receipts: Ensure pre-alerts work procedures to functional teams. Ensure that service suppliers to the function are not exposed to hazards
and Dispatching of Stock in accordance with Customer Service Level Agreements whilst ensuring that all Picked / Packed / Closed in accordance with client Service Level Agreement (SLA). -Receipts: Ensure pre-alerts work procedures to functional teams. Ensure that service suppliers to the function are not exposed to hazards
Responding to customer queries and requests; Secure new business; Ensure that rates quoted are accepted
Responding to customer queries and requests; Secure new business; Ensure that rates quoted are accepted
Knowledge of global shipping and trade routes. Ensure Customer commitments are met Knowledge of charges Ability