to internal or external customers or clients Semi-skilled and discretionary decision making Experience: inverters. Computer Skills: Proficient in Microsoft Office, especially Excel (advanced skills preferred). Communication: Communication: Strong communication skills and previous experience in a warehouse, preferably in the same
analytical skills;
details, strong resolution and problem solving skills.
Key Results Areas include: Shifts
Persuasive negotiation skills
Intermediate computer skills
Excellent communication experience (Preferred)
Excellent listening skills
Customer Centricity
Results orientated
advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre environment. Excellent oral and written communication skills Ability to manage large amounts of inbound calls clients/brokers Sound computer skills - Microsoft Office a must Excellent customer service skills Ability to handle
advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre environment. Excellent oral and written communication skills Ability to manage large amounts of inbound calls clients/brokers Sound computer skills - Microsoft Office a must Excellent customer service skills Ability to handle
The agent will need to have strong interpersonal skills, computer literacy, and the ability to handle customer with strong Customer Satisfaction skills Excellent Interpersonal Skills and ability to handle customer inquiries software Strong verbal and written communication skills Ability to work well in a team Organizational and
industry experience is essential.
Skills:
communication and presentation skills.
record, Excellent problem solving skills, Excellent communication skills Duties: – Full Inbound Call Centre