RE5 advantageous Skills and Experience A minimum of three years' experience in an administrative position communication and writing skills Excellent data entry and typing skills Able to manage inbound and outbound outbound calls promptly Always demonstrate an elevated level of customer service Adaptable: resilient person
RE5 advantageous Skills and Experience A minimum of three years' experience in an administrative position communication and writing skills Excellent data entry and typing skills Able to manage inbound and outbound outbound calls promptly Always demonstrate an elevated level of customer service Adaptable: resilient person
quality Service Level targets as per agreement. Minimum of 3 years working experience within the Motor years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre environment communicate and interact across all organisational levels Flexibility by taking on ad hoc tasks Good discipline
quality Service Level targets as per agreement. Minimum of 3 years working experience within the Motor years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre environment communicate and interact across all organisational levels Flexibility by taking on ad hoc tasks Good discipline
the Contact Centre to ensure that the Customer Experience is delivered all the time.
Main
all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
errors. Clear criminal record Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance with strong customer and results orientation Experience using MS Office and the ability to easily navigate commitment to collaborate with people effectively at all levels and across diverse cultures. R8500.00 to be reviewed
management and financial transactions What you'll need Experience in a financial and customer support role, preferably property management or a similar field Prior experience in the property and rentals space will be highly sector Client relationship management: proven experience in client retention strategies Initiative development: satisfaction Relationship management: proven experience in managing and nurturing client relationships 000 - R20,000 per month (negotiable based on experience)
service training Skills and Experience At least 1 - 2 years' Call Centre experience in a Financial Services
service training Skills and Experience At least 1 - 2 years' Call Centre experience in a Financial Services
(established in 1970) of personnel and staffing experience, so it's not surprising that even though our