Position. As a Communication Specialist, you will capture confidential information pertaining to workplace is compulsory) Computer literate and be able to type at least 35 wpm, without errors. Clear criminal to multi-task while interviewing callers and capturing details in a written report with strong accuracy navigate proprietary software applications. Minimum typing speed of 35 WPM An openness to change with the
and approve customer opening documentation and capturing on COB Ensures that all information on COB matches prior to approval Ensures that all information is captured accurately on the Bank's operating system FICA
and approve customer opening documentation and capturing on COB Ensures that all information on COB matches prior to approval Ensures that all information is captured accurately on the Bank's operating system FICA
communication and writing skills Excellent data entry and typing skills Able to manage inbound and outbound
communication and writing skills Excellent data entry and typing skills Able to manage inbound and outbound
refunds Analyze refund data and make decisions on customer classifications based on data provided Monitor and
agreements on MDA
agreements on MDA
build their understanding of products Create reports/data extracts as per broker's request from time to time
build their understanding of products Create reports/data extracts as per broker's request from time to time