Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison
do. In the digital era, people are collaborating, co-creating and sharing like never before. Consumers when the need arises • Assist with monthly close off co-ordination (which may require after hours and weekend of complaints • Answering/responding to inbound contact from customers professionally and responding to requests raised by customers • Rooting inbound client contacts to the appropriate resources when necessary • taken • Adhere to contact centre schedules and protocols • Provide first time client contact resolution where
do. In the digital era, people are collaborating, co-creating and sharing like never before. Consumers when the need arises • Assist with monthly close off co-ordination (which may require after hours and weekend of complaints • Answering/responding to inbound contact from customers professionally and responding to requests raised by customers • Rooting inbound client contacts to the appropriate resources when necessary • taken • Adhere to contact centre schedules and protocols • Provide first time client contact resolution where
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
tracking and feedback.
record Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales Additional