JHB001020-VM-1 Leading maritime equipment supplier requires a Customer Service Coordinator for the KZN branch 5 years customer service working experience is required Word, Excel and Powerpoint skills are essential Sales team You will attend to customer service requirements, customer queries and complaints Arrange and services/customers support Planning of engineer/apprentice pool Asset control for Customer Service department
JHB001020-VM-1 Leading maritime equipment supplier requires a Customer Service Coordinator for the KZN branch 5 years customer service working experience is required Word, Excel and Powerpoint skills are essential Sales team You will attend to customer service requirements, customer queries and complaints Arrange and services/customers support Planning of engineer/apprentice pool Asset control for Customer Service department
5 years customer service working experience is required
Word, Excel and Powerpoint skills are essential
You will attend to customer service requirements, customer queries and complaints
Arrange
services/customers support
Planning of engineer/apprentice pool
Asset control for Customer Service
SDM is advised of same. Action canvassing where required. Visit clients with SDM and resolve problems/educate list and rectify errors where required. Ensure VIP client requirements are met. Action container departments and ensure that the ‘holding emails' are sent if required. Monitor all abandon cargo notifications, ensuring box' clear and always updated. Ensure that where required Manifest Corrector instructions are issued timeously with the Durban documentation department where required. Process refunds for vessel name changes by issuing
SDM is advised of same. Action canvassing where required. Visit clients with SDM and resolve problems/educate list and rectify errors where required. Ensure VIP client requirements are met. Action container departments and ensure that the ‘holding emails' are sent if required. Monitor all abandon cargo notifications, ensuring box' clear and always updated. Ensure that where required Manifest Corrector instructions are issued timeously with the Durban documentation department where required. Process refunds for vessel name changes by issuing
each morning to ensure we have provided what was required and offer any further help
When a quotation
anything we could have done.
Requirements:
Customer service orientation
Dutch and German.
Customer service experience required.
incoming queries, making required negotiations, updating the system, taking required action and escalation incoming queries, making required negotiations, updating the system, taking required action and escalation
incoming queries, making required negotiations, updating the system, taking required action and escalation incoming queries, making required negotiations, updating the system, taking required action and escalation
Requirements: Experience not required Grade 12 Good interpersonal & communication skills Provide
tasks through the dealership.
Requirements