seeking a passionate and experienced Customer Support Specialist who is eager to ensure an exceptional Customer Support Agent for BetBus, your primary duty involves delivering exceptional service to our customers with your team to consistently ensure the highest service standards. Responsibilities: Address customer queries Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to feedback to Management about product matters, service patterns, and customer input to back continuous
customer-centric solutions and aiming to set higher standards in service and societal impact. Emphasising continual the company fosters a culture of learning and support among its team members. Transparency, diversity sustainability. How you'll role As a customer support specialist at this scaling startup, you will play position is ideal for individuals adept at customer service, focusing on financial management, issue resolution you'll need Experience in a financial and customer support role, preferably within property management or
requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working experience transport You will support the Technical Advisor, the Team Leader, the Customer Service staff and Sales customer service requirements, customer queries and complaints Arrange and co-ordinate service attendances attendances for equipment servicing and repairs on site Opening and managing Jobs on internal system (SMS) Creating procedures and instructions Commercial control of Service contracts Operational planning and maintenance
requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working experience transport You will support the Technical Advisor, the Team Leader, the Customer Service staff and Sales customer service requirements, customer queries and complaints Arrange and co-ordinate service attendances attendances for equipment servicing and repairs on site Opening and managing Jobs on internal system (SMS) Creating procedures and instructions Commercial control of Service contracts Operational planning and maintenance
Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
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You will support the Technical Advisor, the Team Leader, the Customer Service staff and Sales
customer service requirements, customer queries and complaints
Arrange and co-ordinate service attendances
attendances for equipment servicing and repairs on site
Opening and managing Jobs on internal system
procedures and instructions
Commercial control of Service contracts
Operational planning and maintenance
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
the West Rand, is currently looking to employ a service controller to start immediately or as soon as possible possible. You will be required to take service calls, communicate these to technicians, keep cleints of jobcards where repair services rendered is not covered by existing service contract with client Issuing system Excellent time management EXPERIENCE 1 Year service Controller 1 Year printer repair field technician
Job Purpose: The primary purpose of the Customer Service Representative role is to create the highest level OEC system, mail or similar, regarding parts and services sold by the company in South Africa. Main subject management of assigned customer accounts including supporting team members by interpreting customer requests requests and monitoring performance and delivery. • Supports in providing oversight for assigned customer accounts Administration) • 1–3-year experience in Customer Service roles/ order processing and Maintenance • Technical
well-established motor dealership is seeking to employ a Service Advisor to join their team based in Stellenbosch Stellenbosch, Western Cape. Minimum 2 years' Service Advisor experience in a Dealership Computer literate (Office Technical Qualification would be advantageous Certificated Service Advisor Training completed would be advantageous