leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. enterprise environment, preferably within the contact centre industry. Strong understanding of business processes approach to problem-solving. Familiarity with contact centre technologies and solutions is advantageous.
ideal candidate will possess a unique blend of customer-facing and technical expertise, enabling them cognitive solutions on a global scale with our valued customers. The successful candidate will be a self-motivated extensions. Demonstrate strong people management, customer interaction, process management, and project management delivery. Facilitate internal and customer-facing conference calls, demonstrations, and presentations
capabilities in the Automotive, Agriculture, Retail, Health Care and General Manufacturing sectors. As a leading KAMs Drive the constant update and maintenance of customer contact detail via KAMs. Monitor the service adherence
capabilities in the Automotive, Agriculture, Retail, Health Care and General Manufacturing sectors. As a leading KAMs Drive the constant update and maintenance of customer contact detail via KAMs. Monitor the service adherence
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business
targets. Provide after-sales support and ensure customer satisfaction. Keep abreast of industry trends Maintain accurate records of sales activities and customer interactions. Proven experience in technical sales
targets. Provide after-sales support and ensure customer satisfaction. Keep abreast of industry trends Maintain accurate records of sales activities and customer interactions. Proven experience in technical sales
Maintain excellent customer service levels. TMS Masterdata maintenance rates, customers, vehicles, and operators
Maintain excellent customer service levels. TMS Masterdata maintenance rates, customers, vehicles, and operators