validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos) SKILL
validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos).
system. Familiarity with IT service management frameworks such as ITIL, IT Service Management (ITSM), or IT
system. Familiarity with IT service management frameworks such as ITIL, IT Service Management (ITSM), or IT
delivering cutting-edge communication solutions and services. They are seeking a highly skilled ServiceNow Strong understanding of REST API, SOAP, and web services.
review and test (document TRP, perform DR failover) Service Catalogue Maintenance (e.g. ServiceNow SC) Password
Strong understanding of REST API, SOAP, and web services
Strong understanding of REST API, SOAP, and web services.
review and test (document TRP, perform DR failover) Service Catalogue Maintenance (e.g. Remedy SC) Password