management. Duties: Maintain Known Error database Problem management reporting and metrics Drive the process the field At least 5 years of experience in problem management or related roles, such as project manager
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ITIL processes, in particular Incident , Problem Management, Configuration Management. Salary Market
ITIL processes, in particular Incident , Problem Management, Configuration Management. Salary Market
projects• Provide support Incident Management Problem Management. Network Management processes and principles
environment Knowledge: Incident Management Problem Management. Network Management processes and principles
with ITIL processes (Incident, Change and Problem management). Plan and execute maintenance tasks (change
information to solve problems Must be willing to work shifts High level of Management skills Planning / / Problem solving Ms Office literate Effective Management of team performance
ITIL processes, in particular Incident , Problem Management, Configuration Management Any additional