an experienced Call Centre Agent to join the Port Elizabeth team, · Advanced level call and enquiry handling handling, · Receive incoming telephone calls from customers and/or delivers scripted or non-scripted messages standards and rules in order to meet key contact centre performance goals for customer satisfaction, productivity indicators · Grade 12 · Minimum 1 – 2 years call centre experience, · Working knowledge of medical aids
of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience Facilitate growth of installations at Service Centres. Provide policy/product information / training sale material at Dealership and Service Centres. Maintain set call rate. Achieve sales targets regarding assigned projects. Monthly stock takes at Service Centres. Demo account conversion and administration. Maintenance
of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience Facilitate growth of installations at Service Centres. Provide policy/product information / training sale material at Dealership and Service Centres. Maintain set call rate. Achieve sales targets regarding assigned projects. Monthly stock takes at Service Centres. Demo account conversion and administration. Maintenance
complaints and action taken Adhere to contact centre schedules and protocols Provide first time client beneficial You must have a minimum of 2 years in the call centre and administration industry You must have experience
complaints and action taken Adhere to contact centre schedules and protocols Provide first time client beneficial You must have a minimum of 2 years in the call centre and administration industry You must have experience
focus of your role will be to perform outbound calls for confirmation of cover and other questions that health-related terminology is preferable • Previous call centre or customer service experience is preferable
focus of your role will be to perform outbound calls for confirmation of cover and other questions that health-related terminology is preferable • Previous call centre or customer service experience is preferable
the front Reception, Boardrooms, Customer walk in centre and other facilities on the premises of our client
position:
Join "Hey Teacher Learning Centre" and create a fun and exciting online classroom
license Will be required to be on standby for weekend call outs.