responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely ability to handle customer inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction skills Excellent Interpersonal Skills and ability to handle customer inquiries inquiries and complaints Customer Support experience Computer Literacy and proficiency in relevant software multitasking abilities Experience in a call center or customer service role is a plus
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
other and are committed to the success of our customers and the business. At Hertex every day counts. activities of International product ranges to customers in the allocated area and develop new business and exceeding sales budget • Visit high profile customers • Develop new business and identify sales opportunities budget • Build productive relationships with customers, employees and International fabric brands • Support in team • Sales, New business development, Customer service, Product Knowledge, Negotiating skills, Presentation
other and are committed to the success of our customers and the business. At Hertex every day counts. activities of International product ranges to customers in the allocated area and develop new business and exceeding sales budget • Visit high profile customers • Develop new business and identify sales opportunities budget • Build productive relationships with customers, employees and International fabric brands • Support in team • Sales, New business development, Customer service, Product Knowledge, Negotiating skills, Presentation
client satisfaction while delivering high-quality service. Assist the pre-sales team by conducting product and go-live support. Deliver exceptional customer service, promptly addressing client queries and concerns
configure, and deliver solutions tailored to meet customer requirements. Create supporting documentation resolution, and troubleshooting for customer solutions. Understand customer needs and collaborate with team Implementation Microsoft Dynamics CRM Customer Relationship Management (CRM) Customer Engagement Software Development
products via email, telephone or walk-in customers Assisting with customer quotes, invoices and emails correspondence correspondence Keeping Hubspot up to date with all customer correspondence / Quote management / deal stage/channel a needs analysis with them Assisting walk in customers with product demo's Assisting with follow-up calls
products via email, telephone or walk-in customers Assisting with customer quotes, invoices and emails correspondence correspondence Keeping Hubspot up to date with all customer correspondence / Quote management / deal stage/channel a needs analysis with them Assisting walk in customers with product demo's Assisting with follow-up calls
processing supplier invoices, finalising and processing customer invoices, compiling VAT reporting for filing EU supplier payment files, liaising with suppliers and customers regarding invoicing queries, payment queries etc
and database dictionary. Designing custom screens. Setting up Custom Calculations. Creating reports. Assisting