just that: providing exceptional 1st and 2nd line technical support to business customers. About the be responsible for Providing remote 1st and 2nd line VoIP support to SA business customers & handling
Certifications, experience in a similar role including 1st Line Support, Customer Service, Call Centre experience related certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with
you will be responsible for providing basic 1st line support and assisting in the absence of the First-line
safety of the server farm Provide 1st & 2nd line technical support to users nationally Oversee back-office information security issues Support levels: Share 1st line support with IT Administrator Handle all escalated
responsible for providing comprehensive 1st and 2nd line technical support to our clients staff in our clients advantageous. Main Functions: Provide 1st and 2nd Line Support for all user IT issues, both face-to-face responsible for providing comprehensive 1st and 2nd line technical support to our clients staff in our clients advantageous. Main Functions: Provide 1st and 2nd Line Support for all user IT issues, both face-to-face
Add and Change) Microsoft Windows OS 1st and 2nd line support Microsoft Office support Understanding Understanding of Microsoft Exchange/Server 1st and 2nd line application support for all installed applications Microsoft troubleshooting, IP, DHCP, DNS 1st and 2nd line Cabling and patching Android, iPhone user support Printer troubleshooting
1st line IT and technical support Troubleshoot and analyse IT hardware and software issues Log and track
Reference: JHB000986-DS-1 Role: Support Engineer (ISP - 1st Line) Location: Illovo, Johannesburg A well know, leading ISP is looking for a dynamic Support Engineer- L1 to join their team. It is an exciting working environment and there is a lot of opportunity for growth and development: (L2/L3/Imple
honest Duties and Responsibilities: Provide 1st and 2nd Line Support for business systems Maintain tickets