TSO/ISPF, JES, Z/OS Scheduling Tools. Ticketing System. ITIL Foundation advantageous. Basic understanding and
Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and Shell, Tomcat, GitHub
Operating Systems (Windows 2003, 2008, 2012, 2016) ITIL foundation Microsoft certified Technology Specialist
compliance frameworks such as ISO/IEC 27001, SOC 2, SOX, ITIL, COBIT, and NIST Knowledge of legal, regulatory
tools • CCNA is an advantage but not required • ITIL • Mikrotik • Netscout (Fluke)
(Python, PowerShell) for automation. Familiarity with ITIL principles and best practices. Previous experience
Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and Shell, Tomcat, GitHub
Master's degree or relevant certifications (e.g., PMP, ITIL) preferred Certifications in CRM platforms (e.g
problem management ADVANTAGEOUS TECHNICAL SKILLS ITIL certification is advantageous. Basic experience
FI/CO SAP VMS SAP AIF SAP ICM SAP BW UI/UX Design ITIL Other German skills Familiarity with GROUP system