e-mail, chat Creating documentation and delivering customer and staff training where required OFFICE BASED not exclusive to: Deliver a first-class service to our customers Answer questions and troubleshoot issues high-quality updates to customers on a regular basis. Correctly set the customers' expectations. Deliver Proactively design and implement solutions to improve customer experience Mentor and provide feedback on team develop in ways that help us better serve our customers. Essential MUST be an expert with SQL scripting
provinces with some customers in foreign countries. Key Responsibilities Find potential customers, follow up on Maintain and expand distributor network Meet with customers and technical staff to discover what they need up on customers to see how current installations are working and to offer additional services and products product training programs for Customers/Employees Periodically visit customers to access market size and visit reports Quote Customers, do order confirmations, deliver and invoice Customers on SAP Periodic (weekly)
provinces with some customers in foreign countries. Key Responsibilities Find potential customers, follow up on Maintain and expand distributor network Meet with customers and technical staff to discover what they need up on customers to see how current installations are working and to offer additional services and products product training programs for Customers/Employees Periodically visit customers to access market size and visit reports Quote Customers, do order confirmations, deliver and invoice Customers on SAP Periodic (weekly)
of our offerings. • Conduct regular visits to customer sites to present and demonstrate products. • Follow stock. Customer Retention: •Proactive account management can help you maintain high customer satisfaction potential and existing customers. •Maintain customer information like customer address, telephone numbers numbers, contact names ect. •Handle customer complaints effectively. Reporting: • Prepare a variety of status improve sales targets. • Communicate new product and service opportunities, special developments, information
of our offerings. • Conduct regular visits to customer sites to present and demonstrate products. • Follow stock. Customer Retention: •Proactive account management can help you maintain high customer satisfaction potential and existing customers. •Maintain customer information like customer address, telephone numbers numbers, contact names ect. •Handle customer complaints effectively. Reporting: • Prepare a variety of status improve sales targets. • Communicate new product and service opportunities, special developments, information
provide an exceptional level of service to current and prospective Customers relating to all parts being any other platform. The Salesman will assist the customer in understanding the products and identify solutions continuing to achieve customer satisfaction levels. Qualifications and or Experience: Customer Care and or Marketing experience At least 3 years' experience within Customer Care/ Sales Experienced with a number of systems
provide an exceptional level of service to current and prospective Customers relating to all parts being any other platform. The Salesman will assist the customer in understanding the products and identify solutions continuing to achieve customer satisfaction levels. Qualifications and or Experience: Customer Care and or Marketing experience At least 3 years' experience within Customer Care/ Sales Experienced with a number of systems
Identify new market trends and customer needs to tailor products or services accordingly. Negotiate and close teams to ensure smooth project implementation and customer satisfaction. Analyse sales data, preparing reports needs to enable delivery of a quality service Ensure customer service solutions are aligned to the operational information to keep them informed of products and service options Ensure timeous resolution of stakeholder needs to enable delivery of a quality service Ensure customer service solutions are aligned to the operational
Identify new market trends and customer needs to tailor products or services accordingly. Negotiate and close teams to ensure smooth project implementation and customer satisfaction. Analyse sales data, preparing reports needs to enable delivery of a quality service Ensure customer service solutions are aligned to the operational information to keep them informed of products and service options Ensure timeous resolution of stakeholder needs to enable delivery of a quality service Ensure customer service solutions are aligned to the operational
configuration, raw materials, manufacturing methods, or services provided to determine effects on costs Manage meeting. Ensure the most cost-effective offer to customers, with upfront pre-negotiated project discounts suppliers. Adhere to excellent customer service promptly and ensure that customer calls/e-mails are attended Problem-Solving Communication Compliance Presentation Skills Customer Focus Specific Requirements – Travel, Overtime