Familiarity with ITIL processes (Incident, Change, Problem management). Experience with technical documentation
Excellent problem-solving and troubleshooting skills. Work experience with incident management, change change management, and problem management. Advantageous Skills Requirements: ITIL certification. Basic experience
Organisation. Management of people. Problem solving. Time management. Decision making. Accuracy and precision
Management
processes, including incident, change, and problem management as well as experience with project management
processes, including incident, change, and problem management as well as experience with project management
with ITIL processes (Incident, Change, and Problem management). Experience with technical documentation
Management PIC Process Management (Problem, Incident and Change Management) Knowledge of BMW, ITPM, AWM (Advantageous)
Experience with ITIL processes (Problem, Incident, Change management). Essential Skills Requirements: with ITL processes (Incident, Change and Problem management): o Plan and execute maintenance tasks (change