Change-Management (CM), Incident Management (IM), Problem Management (PM) · Transition Management · Requirements
Change-Management (CM), Incident Management (IM), Problem Management (PM) Transition Management Requirements Engineering
Change-Management (CM), Incident Management (IM), Problem Management (PM) Transition Management Requirements Engineering
with ITL processes (Incident, Change and Problem management) · Plan and execute maintenance tasks (change
including conflict resolution, problem solving, facilitation skills, time management and ability to plan and ADVANTAGEOUS SKILLS REQUIREMENTS: Incident-Problem management: ITSM Suite / BMC Remedy/Service-Now Database's
with ITL processes (Incident, Change and Problem management) o Plan and execute maintenance tasks (change
with ITL processes (Incident, Change and Problem management) o Plan and execute maintenance tasks (change
Management (IM), Change Management (CM), Problem Management (PM) ITIL certification, process knowledge
Management:
investigating complaints; conducting tests; resolving problems. Manage all on site installation, repair, maintenance