internal stakeholders. Support the cost and profit centre Managers with financial analysis and intelligence costs/budgets. Prepare monthly analysis of cost centres to identify areas of concern to be addressed. Generate park journals in SAP. Maintain cost and profit centre structure within SAP to ensure alignment with BU/value
and teams, have worked in a large corporate Data Centre, and have experience with BMS systems. The technical
respect, accountability, client-driven and people-centred, and passionate and motivated staff members are
tracking and feedback.
the business unit. Support the cost and profit centre managers with financial analysis and intelligence/insights timely accrual of cost for work done and ensure cost centre owners take full accountability and are in control presented within agreed deadlines. Guidance to cost centre owners on financial decisions including scenario
optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous
complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client You must have a minimum of 2 years in the call centre and administration industry • You must have experience
complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client You must have a minimum of 2 years in the call centre and administration industry • You must have experience
criminal and labour related matters in a call centre environment. Efficient administration of Criminal
criminal and labour related matters in a call centre environment. Efficient administration of Criminal