Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments
Cape Town CBD Contact centre requires the services of an experience HR Generalist to manage the full
a generalist
2 years experience in Contact Centre HR - full function (Recruitment / admin / performance
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
manage an organised and profitable approved repair centre. Delivering high-quality service with a focus on - Motor Dealership experience / Approved Repair Centre experience (3 years) - Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre - Effective understanding of financial budgeting
training sales employees, holding regular conference calls, reviewing team member expense reports, coaching
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
/>- Motor Dealership experience / Approved Repair Centre experience (3 years)
- Qualified Motor Technician
the Motor Dealership Industry / Approved Repair Centre
- Effective understanding of financial budgeting
We are urgently seeking experienced Collections Agents. This is a full-time on-site role located in Umhlanga for an Experienced Debt Collection Agent . As a Debt Collection Agent, you will need to be assertive and Qualification Proven experience as a Debt Collection Agent Knowledge of legal guidelines for debt collection