mails/information mails/arranging mails) Tenant complaints via phone or e mail Following up on outstanding and complaints. Completing signage forms and following up Security site visits (when complaints get to
and Supplier complaints. Co-odinates and control customer complaints, supplier complaints, NCR's and corrective
and Supplier complaints. Co-odinates and control customer complaints, supplier complaints, NCR's and corrective
client apologies, also help with handling of complaints Answering/responding to inbound contact from responding to customer inquiries, service requests and complaints Providing customers with the organisation's services Accurate recording details of comments, enquiries, complaints and action taken Adhere to contact centre schedules
client apologies, also help with handling of complaints Answering/responding to inbound contact from responding to customer inquiries, service requests and complaints Providing customers with the organisation's services Accurate recording details of comments, enquiries, complaints and action taken Adhere to contact centre schedules
production. Investigate internal and external quality complaints and implement required corrective actions (RCA) ESSENTIAL Customer complaints Diploma Quality Management and customer complaints experience R18 000 -
audit findings. Customer Complaints: Assist in investigating customer complaints, gathering necessary documentation
audit findings. Customer Complaints: Assist in investigating customer complaints, gathering necessary documentation
contact for escalated cases (client inquiries and complaints)
the ability to handle customer inquiries and complaints efficiently. Customer Service Representatives and ability to handle customer inquiries and complaints Customer Support experience Computer Literacy