Customer Services Consultant Job Description
Functional Area company company Customer Services Team Reports to
Customer Services Manager Employment Status systems and processes to ensure that the best services is delivered to clients and holistic methods of Grade 12
● Basic knowledge of Excel
● Service Qualification advantageous
● Basic bookkeeping years in a Financial Transactions and Customer Services role (Payment Processing advantageous)
Reference: CAW005597-LH2-1 Service Manager - Southern Suburbs - Cape Town One of the leading brands in seeking a Service Manager to join their team. Key Responsibilities: Lead and manage the service department enhance service quality and customer satisfaction. Oversee the scheduling and workflow of the service team completion of all tasks. Monitor and maintain service standards, ensuring compliance with company policies motivate service staff to achieve performance targets and professional growth. Analyze service metrics
require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints Providing customers with the organisation's services and product
PE002444-LS-1 Our client, a leader in the Financial Services Sector, based in Walmer, Port Elizabeth; is seeking administrative experience; preferably in the financial services space. Good written and verbal communication skills
Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical communication skills, and a passion for customer service, we want to hear from you. Apply now to be a part line IT support • Logging of all Incidents and Service request according to ITIL standards • Follow up
Main Purpose of Job: To provide administrative services to the department and our customers Administration: Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair -
mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION CompTIA A CompTIA minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude
Administrator for our client within the Financial Services industry. Based in Randpark Ridge Please only needed. Requirements Diploma within financial services/insurance/similar Strong Discovery Product knowledge
from manufacturer Liaising with clients and also service advisors Dealing with Admin Overseeing costing staff Making sure labour hours are met Making sure Service department makes targets The package is a cost
mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION CompTIA A CompTIA minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude