Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful related field. 5 Years' management experience in a Call Centre environment. Computer Literacy (MS Office Suite) platforms & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills relationship with each individual who is part of the call centre structure. Document performance agreements for potential failures, complains and open order report. CALL CENTRE PERFORMANCE MANAGEMENT & REPORTING: Provides
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
environmentSkills:
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st
experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of Coaching
approximate 6 people. A strong background in a call centre is a basic requirement, along with a background Team Leader / Customer Service experience in a Call Centre Experience doing quality control in a telesales Team Leader / Customer Service experience in a Call Centre Experience doing quality control in a telesales
seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service
We are recruiting a Hospitality Call Centre Agent for an organisation based in the northern suburbs of
Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable the company Previous experience in outbound call centre roles or sales environments will be a bonus but