customer experience. Skills and Qualifications: Proven customer support experience or experience as a client Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
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Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
Requirements: Experience not essential, as full training will be provided Excellent communication skills extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
experience and qualifications Grade 12. 1 Year related experience. Deliver exceptional service that exceeds updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring information
Must have experience within the Tele-sales environment
Experience & Competencies:
Must have inbound and outbound experience
Good reading abilities as some roles Applying customer service/care principles to all calls
Working with People
Ability to learn information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
successful candidate will conduct outbound sales calls, present products and services effectively, and Candidate must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous).
successful candidate will conduct outbound sales calls, present products and services effectively, and Candidate must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous).
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete