Identify and research potential clients Cold calling potential clients for new business Develop and maintain pipeline Conduct ongoing market research Call centre experience required
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and members - Matric Minimum of 3 years of experience in legal collections, preferably in a call center environment environment - Proven experience in team management and leadership - Excellent knowledge of legal and regulatory R15 000 CTC to R20 000 CTC per month based on experience and qualifications
We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with service delivery standards. Respond promptly to call centre calls in a professional manner, ensuring an excellent and effective resolution, enhancing the client experience. Technical Competencies: Finance Learning and Resolution Inbound Phone Statitics Handling Difficult Calls Call Reporting Further Education and Training Certificate minimum of 2 years experience as a call centre agency in an inbound or outbound call centre environment FAIS
applications.
-Must have Matric, 2- 5 years' working experience in a security service company
Description:
-Client Interaction: As a call Centre agent, you'll be responsible for attending phone, serving as a vital part of our Africa call Centre team.
- Remote Installation and Troubleshooting:
- Matric qualification.
- 2 to 5 years of working experience in a security service
telephone etiquette, with previous experience in a customer care or call centre role being advantageous.
Looking for a Client Experience (CX) Designer to join our client’s team. Required: Testing methodologies