The ETQA Manager is responsible for the overall administration and accreditation of the organization's training programs. This includes developing and implementing policies and procedures, managing the accreditation process, and ensuring compliance with all applicable regulations. Responsible for so
This is a Manager position that is a leader-manager role that requires the candidate to train, design and develop, and evaluate training and development initiatives to achieve all operational performance objectives (New Hire Training, Induction, Floor rollouts, tools, refreshers, Product, Process, s
Join CCI, a leading Business Process Outsourcing (BPO) company dedicated to delivering exceptional services are ready to embark on a rewarding journey in the BPO industry. As an intern with us, you will have the Hands-on experience in a dynamic and fast-paced BPO environment. Mentorship and guidance from experienced
counts (weekly and annually)
have experience in content distribution Managing a BPO or organizational process within content management Responsibilites: You will manage a team of 10-15 BPO vendor in Cape Town Manage the workflows, optimising
have experience in content distribution Managing a BPO or organizational process within content management Responsibilites: You will manage a team of 10-15 BPO vendor in Cape Town Manage the workflows, optimising
and Outlook), previous experience working on CRM / BPO will be beneficial.
work environment at CALLFORCE BPO.
Join us at CALLFORCE BPO and help students around the world
position 10 years experience in Customer Service with a BPO or Contact Centre environment Bachelor's degree or