Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town)
Our individuals to participate in a Contact Centre Learnership.
looking for you Minimum Requirements : Matric, Smart phone, SA ID PLEASE CONTACT US Email : opportunities globaldirect globaldirect.co.za WhatsApp : 061 552 1129 Contact number :011 845 7393
Service Representatives to assist clients over the phone with regards to service complaints and queries. complaints service · Assisting Customers over the phone with policies and procedure of the company · Monitoring
duties would include: – Dealing with bookings by phone – Preparing bills and taking payments – Dealing
communicate effectively face-to-face and via email, phone, in meetings etc)
customers and resolving customer queries across phone, email, and chat platforms. Duties and Responsibilities resolution 1 st time around/Answering directed phone calls /Responding to customer email communication flexible including one weekend day Competencies: Good Phone etiquette High tolerance for stress, complexity
resolving queries via multiple channels including phone, email, social media, and live chat. This role is experience as a client service representative. Strong phone contact handling skills and active listening.
resolving queries via multiple channels including phone, email, social media, and live chat. This role is experience as a client service representative. Strong phone contact handling skills and active listening.
to TMM equipment.
internationally; Taking charge of inbound and outbound phone and web-based enquiries from potential students Customer Relationship Management system; Following up phone and email enquiries to convert them into student