Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful related field. 5 Years' management experience in a Call Centre environment. Computer Literacy (MS Office Suite) platforms & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills relationship with each individual who is part of the call centre structure. Document performance agreements for potential failures, complains and open order report. CALL CENTRE PERFORMANCE MANAGEMENT & REPORTING: Provides
environmentSkills:
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st
experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of Coaching
approximate 6 people. A strong background in a call centre is a basic requirement, along with a background Team Leader / Customer Service experience in a Call Centre Experience doing quality control in a telesales Team Leader / Customer Service experience in a Call Centre Experience doing quality control in a telesales
seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service