Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join join their team on a 3 year contract The contact centre service will support the channels below (and any Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
Key Skills:
Reference: CTI003548-CAF-1 Calling all Secret Agents of Quality Assurance Join our client's Elite Testing tuned Aston Martin. Job Description: As a Test Agent, you'll need the cunning of James Bond, equipped that their applications are as secure as a secret agent's identity. Skills & Experience: A tester who
/>Job Description:
As a Test Agent, you'll need the cunning of James Bond, equipped
their applications are as secure as a secret agent's identity.
Skills & Experience:
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The purpose standby work from time to time in the IT Service Centre Job related knowledge and skills Knowledge of Information 12 2/3 Years experience within an IT Service/Call Centre Desirable ITIL Foundation Retail experience IS
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
Database administration and support globally. Agent and Rate Management. Maintenance and development deployments of them. Support of Information Systems in call center environments. Systems development / specifications