highest standards of integrity, security, and customer satisfaction. This will include managing audit threats Overseeing AML compliance efforts, including customer due diligence, transaction monitoring, and suspicious management and supervision of the front-line customer servicing team to ensure SLAs while optimizing OPEX Providing expert support to address escalated customer queries and issues beyond the capacity of front-line with cross-functional teams to resolve complex customer issues efficiently Developing and maintaining
insurance products to be deliver with a differentiated customer experience. You will also be required to engage industry and customer research to create transformative product offerings Being a customer advocate; ensuring ensuring the voice of customers across different segments is central to new product development Evaluating knowledge of mobile money, fintech and financial services Understanding of regulatory environment and future
purpose of the role is to attend to day-to-day customer queries and to manage and update the product feature ensuring business unit readiness to support customers. View our other positions on Facebook , LinkedIn teams to ensure resolution of customer queries Adhering to set customer standards Adequately communicating
purpose of the role is to attend to day-to-day customer queries and to manage and update the product feature ensuring business unit readiness to support customers. View our other positions on Facebook , LinkedIn teams to ensure resolution of customer queries Adhering to set customer standards Adequately communicating
strategies and initiatives within the financial services, insurance, and lending sector. The ideal candidate stakeholders to address cyber risk in a financial services entity. View our other positions and content on related to DNS, routing, authentication, VPN, proxy services and DDOS mitigation technologies Windows, UNIX
site-specific metering strategies for different customers based on the design support from the power solution
Conducting operational audits to ensure adherence to Service Level Agreements (SLAs), escalation matrices, and