standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
consultants Anticipate escalation and take over calls when needed Provides communication and follow up
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
training sales employees, holding regular conference calls, reviewing team member expense reports, coaching
Ensure that the host-companies comply with the SETA and other relevant bodies requirements for hosting Sales and Marketing
be comfortable working in a fast-paced high call centre environment.
Key Responsibilit Responsibilities:
Skills and A
Our Team of Call Centre Sales Agents! ð
Were not just about making calls; were about making
qualification.
ethical manner. Responsibility Area • Outbound calls - Sales of services and products • Administration responding and following up on all rescheduled calls and pending information. • Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client requirements - Cold calling SA clients • Minimum 6 months insurance telesales experience (cold calling) - Ideally flexibility with regards to hours of work. • Perform on-call duties if required Skills required • Strong comprehension
ethical manner. Responsibility Area • Outbound calls - Sales of services and products • Administration responding and following up on all rescheduled calls and pending information. • Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client requirements - Cold calling SA clients • Minimum 6 months insurance telesales experience (cold calling) - Ideally flexibility with regards to hours of work. • Perform on-call duties if required Skills required • Strong comprehension