Duties:
Omnichannel Customer Interaction Management
- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple
rong>Skills:
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry, have
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
long-term insurance • Previous call centre or customer service experience is preferable Your skills and
terminology is preferable • Previous call centre or customer service experience is preferable Your skills and
terminology is preferable • Previous call centre or customer service experience is preferable Your skills and
long-term insurance • Previous call centre or customer service experience is preferable Your skills and
Call Center staff Needed At least one year call centre experience Ability to handle high volume work, prioritise
Proficiency • International Call Centre or Security Control Room experience ADVANTAGES: • Completed Tertiary
Proficiency • International Call Centre or Security Control Room experience ADVANTAGES: • Completed Tertiary