for a Call Centre Manager. The role will involve the daily running and management of the call centre through or development. Ensure that calls are answered by staff within agreed time scales and in an appropriate development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
management
responsible for Parts Stocking and Sales
- liaise with all locations regarding stock levels, ordering
location away from home
- store and label stock/parts in a logical, easily identifiable manner
-
other sites as and when required
- answer calls from customers regarding their inquiries
-
EMPLOYMENT AVAILABLE Title: Fitment Centre Manager (Glass & Auto Fitment Centres) Area: Ladysmith Industry: Industry: Glass & Auto Fitment Centres Ref No.: TRG 2080 Salary: Market related TGP R450 000 – R650 000 PA for an experienced FITMENT CENTRE MANAGER (Glass & Auto Fitment Centres) is required for permanent manage and support the entire operation of a Fitment Centre, by implementing and driving Company Standards customer service through timeous communication, one call resolution and effective scheduling. Enforce and
End to end administration of employee time and attendance, leave administration and ensuring compliance (Employee Self Service) ESS administration functions 2) Time and Attendance System Super User: All Jarrison administration Monitor clockings - Print time sheets for departmental managers - Prints time and attendance related reports payroll for processing 3) Employer Manual Rolls Calls - Obtain weekly reports, check for accuracy and in a similar role (not negotiable) Experience in Time and Attendance Systems (not negotiable) Minimum
End to end administration of employee time and attendance, leave administration and ensuring compliance (Employee Self Service) ESS administration functions 2) Time and Attendance System Super User: All Jarrison administration Monitor clockings - Print time sheets for departmental managers - Prints time and attendance related reports payroll for processing 3) Employer Manual Rolls Calls - Obtain weekly reports, check for accuracy and in a similar role (not negotiable) Experience in Time and Attendance Systems (not negotiable) Minimum
for a Call Centre Manager. The role will involve the daily running and management of the call centre through or development. Ensure that calls are answered by staff within agreed time scales and in an appropriate development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
/>
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration claims & refunds within provided mandate, in a timely manner and accurately Ensure that all customer operations report and stats accurately and in a timely manner Provide input for budgeting purposes & areas, ensure areas are sufficiently staffed at all times; Attendance at all Company training and functions;
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration claims & refunds within provided mandate, in a timely manner and accurately Ensure that all customer operations report and stats accurately and in a timely manner Provide input for budgeting purposes & areas, ensure areas are sufficiently staffed at all times; Attendance at all Company training and functions;