We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
We have an opportunity for a Quality Assurance Generalist with one of our clients in the aviation space
/>
Requirements:
internally and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
internally and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
role entails acquiring new business through cold calling and conversion of prospective customers to actual discuss their evolving needs and to assess the quality of our company's relationship with them. Meeting
role entails acquiring new business through cold calling and conversion of prospective customers to actual discuss their evolving needs and to assess the quality of our company's relationship with them. Meeting
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
Continuously identify areas for enhancement within the quality system and propose effective solutions. Conduct ability. Contact Mpho a t mphome-merge.co.za or call him at 011 463 3633 to discuss this and other opportunities
versioning (Git/SVN) Jenkins with Build Pipelines Code quality with Sonar Integration with 3rd party systems Performing ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities