Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
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Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal with clients, sales, warehouse and distribution teams. Offer superior customer service, queries, deliver Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able communication with BU sales, warehouse and distribution teams. Maintain healthy working relationships with all and efficiently – liaising with BU and Logistics teams to deliver on the promise to the customer. Ensure
from customers, assisting with complex service calls, technician support, queries around parts.
Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able communication with BU sales, warehouse and distribution teams. Maintain healthy working relationships with all and efficiently – liaising with BU and Logistics teams to deliver on the promise to the customer. Ensure
dynamic and experienced Customer Care Team Leader to join our team at the Centurion branch. In this role fostering a positive team environment. Employee Management: Overseeing and managing team members effectively and trends. Task Delegation: Assigning tasks to team members and ensuring timely completion. Conflict Resolution: Mediating and resolving conflicts within the team or with customers. Develop and implement customer
The Communication Centre: Support Manager will contribute to the high standard of quality client service and investors and manage a team of consultants. Leadership: Leading team members to achieve Client Service's and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Liaison role between Communication Centre, Client Services and Sales teams Creating a culture of Treating Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of work Analysing
We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: · To develop customer To receive calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing customer details according to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are
We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: · To develop customer To receive calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing customer details according to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are