further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
quality assurance checks. Evaluate team members' calls to ensure adherence to communication protocols and
quality assurance checks. Evaluate team members' calls to ensure adherence to communication protocols and
opt-out requests effectively (internally). • Ad-Hoc call audits. • Client Relationship Management: Build
opt-out requests effectively (internally). • Ad-Hoc call audits. • Client Relationship Management: Build
with visitors, customers, correspondence and phone calls. Ø Organizing of meetings, functions and conferences